Sofie Lamont graduated from EHSAL (HUB) in Brussels as a Commercial Engineer. Over the past 17 years she worked on various IT projects in the utilities market; first with Accenture and for the last 12 years with Itineris. Sofie lives near Ghent with her husband and three children.
The working day of Sofie at Itineris
- 6.15 am: The start of my day. I wake up, get the kids out of bed, get dressed and have breakfast.
- 7.15 am: We leave for school. Justine (10) and Thibault (8) like being at school early. Maxence (3) doesn’t, so we try to steer a middle course.
- 8.30 am: I arrive at Itineris in Deurle. I spend about half my time with customers, but today I am working at the office. I go through my e-mails and take a look at my action items and meetings of the day.
- 9.00 am: Time for a cup of coffee. I have a chat with a colleague in the kitchen. This is a a good informal way to keep up to date on the status of several projects.
- 9.30 am: My meeting about the Energy Tax Legislation in The Netherlands starts. I follow up on changes in Dutch law. It is important to always keep our solution up to date for the utility companies using our ERP package UMAX®.
- 11.00 am: I provide advice to the Customer Care department about our solution’s CRM & billing functionality. A customer asked some specific questions and the advice concerns implementations I was involved in.
- 12 noon: Lunch meeting with the DIABLO staff committee, which consists of seven colleagues from various departments. We are an informal channel of communication between the staff and the management. DIABLO mainly focuses on Dialogue, Innovation, Amusement, Bridging function, Low threshold and Options for solutions, hence the name. Today we discuss internal communication.
- 1.30 pm: Status meeting with the Product Management team. We are drawing up the release calendar for our ERP solution for 2014. It is never an easy feat.
- 3.00 pm: I am working on an implementation proposal for a Dutch customer. All in all we need to go through more than a thousand requirements, so this will take at least a few more days to finish.
- 4.00 pm: As Competence Team Lead I have a performance appraisal meeting with one of the employees.
- 6.30 pm: I pick up the kids from their grandmother’s. What would we do without her help? Thibault and Justine are waiting for me in their judo and ballet outfits.
- 6.50 pm: We collect our weekly parcel of organically grown vegetables and fruit along the way. Delicious! We also pick up some friends to go to judo and ballet class. Together with the other moms we have arranged a carpooling system.
- 8.15 pm: I put the kids to bed and I read them a story.
- 8.30 pm: Time to tackle the fresh vegetables.
- 9.15 pm: We tidy up the kitchen, check our diaries and put out the schoolbags.
- 10.15 pm: We watch the evening news on the television.
- 11.00 pm: Time for bed!